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Hi, I emailed the support address back in July but received no answer, so apologies for taking up space with this request in the forum.

I purchased Voxatron as part of a Humble Bundle way back in 2014, which also included a license for the PICO-8 console. While the Bundle account link for Voxatron works just fine, I no longer can access PICO-8 because I switched email providers in January 2017, so requesting a download link email does me no good (I want to install it on a new computer I just built). Would it be possible to update my current account information and replace my old email address with my current one? For what it's worth, I still have my activation key for Voxatron.

If it's do-able, I'd prefer to take this discussion off-forum since I'd rather not give out my email address publicly :) .


P#57625 2018-10-06 20:19 ( Edited 2018-10-07 00:19)

:: dw817

If you've purchased PICO-8 and you have the Humble Bundle receipt key, you should be able to download it by going HERE:


If you don't see it, log out of your new EMail, log IN your old Email, and try that link again.

P#57639 2018-10-07 13:10 ( Edited 2018-10-07 17:10)

I think the issue here is that Frobozz doesn't have access to the old e-mail address anymore.

P#57648 2018-10-07 14:24 ( Edited 2018-10-07 18:24)

Exactly; the old address is defunct, and I can't check it for the download code. I need to get my HB purchase linked to my current email account. The only person who can do that is presumably Zep, so I'm hoping he sees this post, otherwise I'm cut off from PICO-8 :/ . And while it's certainly worth the full $15, I'm a poor grad student and would rather not spend the cash if I don't have to ;) .

P#57655 2018-10-07 15:27 ( Edited 2018-10-07 19:27)

@Frobozz DM me on Twitter. Same username.

P#57656 2018-10-07 16:32 ( Edited 2018-10-07 20:32)
:: zep

Hi @Frobozz -- I sent you en email (from [email protected])

Anyone else having account issues, please do email (or re-email!) me at hey @lexaloffle.com

There's also a new version of the site arriving this month with improved accounts and trouble-shooting.

P#57671 2018-10-08 00:42 ( Edited 2018-10-08 04:43)

Thanks for the responses, folks. And special thanks of course to you, Zep -- I'm able to happily muck about with PICO again!

MBoffin, thanks for the offer of help. Ironically, just as I DM'd you I got Zep's email -- and Twitter kindly locked my account :D . I guess DMing without tweeting on a brand-new Twitter account red-flagged me. C'est la vie, eh?

[edited 'cause my response was ninja'd by Zep ;) ]

P#57672 2018-10-08 00:52 ( Edited 2018-10-08 04:56)

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