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Hi there,

My copy of pico-8 isn't showing up as registered to my account, so I can't download the update which makes me SUPER sad. Anything I can try doing? I've found my Humble key and tried reentering it but it says it's already claimed (which, I mean, makes sense since I do have a working copy of pico-8).

Any help would be hugely appreciated. I also send an email last week to [email protected]


P#45920 2017-11-06 08:50 ( Edited 2017-11-06 19:21)

Any chance you have two accounts? Your license might be assigned to one while you're using another to post in the BBS.

P#45938 2017-11-06 13:33 ( Edited 2017-11-06 18:33)

Hunh, ok so that DOES turn out to be the case, eth3real, thank you. It's mysterious to me bc I thought I had always associated it with one particular email account, but either I or Humble did something different (bc it is associated with the email I use for Humble).

So...any way of switching the email address it is associated with, so the products associated with "Humble Email Address" would get associated with "BBS Email Address"?

P#45940 2017-11-06 14:10 ( Edited 2017-11-06 19:10)

Oh also whoops, this is still me (daggermoor) I forgot that I was still logged in to the mysterious other account.

...And clearly this is all just forgetfulness on my part seeing as I made a different user name etc. So...that's embarrassing.

And the core problem is solved, namely I was able to download the update, yay! But if there is a way to merge these two accounts (daggermoor and dafyddmeurig) that would be brilliant. Otherwise I'll just muddle through ;)

Thank you again,

P#45941 2017-11-06 14:16 ( Edited 2017-11-06 19:16)

I didn't do much, but glad I could help you solve the mystery! :)

P#45942 2017-11-06 14:21 ( Edited 2017-11-06 19:21)

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